Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a manufacturer with over 10 years of experience in the industry.
Is it possible to add our own logo to the product?
Yes, absolutely. We provide OEM/ODM services and can place your logo on the hoist nameplates or cases.
How are the goods shipped and what is the delivery time?
We typically ship via LCL, FCL, or TNT based on your preference. Delivery time depends on the specific order quantity.
What is the protection level for the hoist motor and buttons?
The hoist motor features IP54 or IP55 protection, while the push button control is rated at IP65 for enhanced safety and durability.
Can the lifting speed and voltage be customized?
Yes, we offer customization for voltages ranging from 200V to 600V and control voltages of 24/36/48/110V to meet various regional standards.
What kind of chain is used in your electric hoists?
We use high-quality Japanese FEC80 or Chinese G80 load chains to ensure maximum strength and reliability during lifting operations.